DISCOUNT CODES AND PROMOTIONS

faq

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HOW TO USE PROMOTIONAL CODES / COUPONS?

In the check-out phase, you will find a designated space where you will be able to insert your promotional code.
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WHAT TO DO WHEN THE PROMOTIONAL CODE / COUPON DOES NOT WORK?

Promotional codes have some rules of use: validity period, the non-cumulation with other ongoing promotions or they only apply to specific products. Make sure you have typed in the promotion code correctly, without having left any space. If you are sure that the coupon is valid, but you are not able to insert it, contact our Customer Service here.
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CAN I USE ONLINE PROMOTIONAL CODES ALSO IN STORE?

Unless otherwise indicated, the promotional codes received from the online store are only applicable to the online store.
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I HAVE NOT RECEIVED ANY WELCOME CODE, HOW TO RECOVER IT?

Our welcome e-mail is automatically generated. We suggest that you check in your spam.